Shipping policy
At Veloro, we aim to deliver your orders quickly, safely, and reliably. Below you’ll find everything you need to know about our shipping process.
1. Order Processing Time
All orders are processed within 7 working days after payment is confirmed.
Orders are not processed or shipped on weekends or holidays.
You will receive a confirmation email once your order has been successfully placed.
2. Shipping Methods
We offer the following shipping options:
- Standard Shipping
- Express Shipping (if available)
Shipping options will be shown at checkout based on your location.
3. Delivery Timeframes
Estimated delivery times:
- Standard Shipping: 7-10 BUSINESS DAYS
Please note that delivery times are estimates and may vary depending on your location and external factors.
4. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
- Standard Shipping: INR 40
Occasionally, we may offer free shipping promotions.
5. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can use this tracking number to monitor your delivery status in real-time.
6. Delivery Issues & Delays
While we strive to meet estimated delivery times, delays can sometimes occur due to:
- Courier service issues
- Weather conditions
- High demand periods
Veloro is not responsible for delays caused by third-party shipping carriers, but we will do our best to assist you. If your order is significantly delayed or lost, please contact us at [EMAIL ADDRESS].